biovisionkra@gmail.com
0479-2340082

Privacy Policy

Biovision India Speciality Diagnostic Centre values the trust placed in us by our patients, visitors, and website users. Protecting your privacy and ensuring the security of your personal information are among our highest priorities. This Privacy Policy and Cookie Policy explain how we collect, use, process, store, and protect the information that you provide while accessing our website and utilizing our services.

By accessing, browsing, or using this website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with the terms described herein. If you do not agree with any part of this policy, we kindly request that you discontinue the use of this website.

Information We Collect

When you visit our website, we may collect personal information that you voluntarily provide through enquiry forms, contact forms, appointment requests, or email communications. This information may include your name, phone number, email address, and any additional details that you choose to provide when communicating with us.

We may also collect certain non-personal and technical information automatically through your interaction with the website. Such information may include your IP address, browser type, device information, operating system, pages visited, date and time of access, and other analytical data that help us understand how our website is being used.

The information collected may vary depending on the services you request or the manner in which you interact with our website. We only collect information that is reasonably necessary to provide our services, improve user experience, and maintain the security and functionality of our website.

How We Use Your Information

The information collected through our website is used to respond to enquiries, process appointment requests, provide information about our diagnostic services, and communicate with patients and visitors regarding their requests. We may also use the information to improve the quality of our services and to ensure that our website functions efficiently and securely.

Information may also be used for administrative purposes, including maintaining records, monitoring website performance, identifying technical issues, and enhancing the overall user experience. We may use aggregated and non-identifiable information for statistical analysis and service improvement purposes.

Under no circumstances do we sell, rent, or trade your personal information to third parties for marketing or commercial purposes.

Communication and Correspondence

If you contact us through our website, email, or telephone, we may retain copies of your correspondence and related information to assist us in responding to your enquiries and improving our customer service processes. Such information is maintained only for legitimate business purposes and in accordance with applicable legal requirements.

From time to time, we may communicate with you regarding appointment confirmations, service-related information, or important updates concerning our services. These communications are intended solely for administrative and service purposes.

Data Security and Protection

Biovision India Speciality Diagnostic Centre implements appropriate technical and organizational measures to safeguard your information from unauthorized access, misuse, loss, disclosure, or alteration. We continuously review our security procedures and website infrastructure to maintain a secure online environment for our users.

Despite our best efforts, no method of electronic transmission or storage is entirely secure. Therefore, while we strive to protect your information using commercially acceptable means, we cannot guarantee absolute security of information transmitted over the internet. Users acknowledge and accept these inherent risks when using online services.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our policies. Once information is no longer required, we take reasonable steps to securely delete or anonymize the data in accordance with applicable laws and regulations.

Disclosure of Information

We may disclose personal information if required to do so by law, governmental authorities, court orders, or legal processes. Information may also be disclosed when we believe such action is necessary to protect the rights, property, safety, or security of Biovision India Speciality Diagnostic Centre, our patients, our employees, or the public.

In certain circumstances, trusted third-party service providers who assist in website maintenance, hosting, or technical support may have limited access to information solely for the purpose of performing their services. Such parties are obligated to maintain the confidentiality and security of any information they may access.

Third-Party Links

For the convenience of our visitors, this website may contain links to external websites operated by third parties. These websites are not controlled or managed by Biovision India Speciality Diagnostic Centre, and we are not responsible for their content, privacy practices, or security measures.

Users are encouraged to review the privacy policies and terms of use of any third-party websites they visit before providing any personal information.

Cookie Policy

Our website uses cookies and similar technologies to improve website performance and enhance the browsing experience of our visitors. Cookies are small text files that are placed on your device and allow the website to recognize your browser during future visits.

Cookies help us understand how visitors interact with our website, identify popular sections of the website, remember user preferences, and improve the efficiency and functionality of our services. Cookies also assist us in maintaining website security and providing a more personalized experience.

The information collected through cookies generally does not identify users personally and is primarily used for analytical and operational purposes.

Types of Cookies We Use

We may use essential cookies that are necessary for the proper functioning of the website and cannot be disabled without affecting website performance. We may also use analytical cookies that help us understand user behavior and improve the quality and effectiveness of our website.

Functionality cookies may also be used to remember user preferences and settings, thereby providing a more personalized and convenient browsing experience during future visits.

Managing Cookies

Most internet browsers automatically accept cookies; however, users have the option to modify their browser settings to decline, block, or delete cookies if they prefer. Please note that disabling cookies may affect certain functionalities of this website and may limit access to some features and services.

By continuing to browse and use our website without changing your browser settings, you consent to our use of cookies in accordance with this Cookie Policy.

Children’s Privacy

Our website and online services are not intended for children under the age of thirteen. We do not knowingly collect personal information from children through our website. If we become aware that a child has provided personal information without parental consent, we will take reasonable measures to delete such information from our records.

Changes to this Policy

Biovision India Speciality Diagnostic Centre reserves the right to amend, modify, or update this Privacy Policy and Cookie Policy at any time without prior notice. Any changes will become effective immediately upon being posted on this page. We encourage users to review this page periodically to stay informed about how we protect and use their information.

Continued use of this website following the publication of any changes constitutes your acceptance of the revised Privacy Policy and Cookie Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy and Cookie Policy, please contact us using the following details:

Biovision India Speciality Diagnostic Centre
Aiswarya Plaza, Govt. Hospital Junction, Thazhakara
Mavelikara – 690 102, Kerala, India.

Phone: 0479-2340082 / 0479-2340734
Mobile: +91 9446300734
Email: biovisionkra@gmail.com